FAQs
1. How can I contact you?
You can contact us by sending an email to leyhomeofficial@gmail.com.
2. Where are your products shipped from?
Our products are shipped from various locations depending on the supplier. We work with suppliers from around the world to provide you with a wide range of products.
3. Can I get a refund on my products?
Yes, we have a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for more information.
4. How long does shipping take?
Shipping times vary depending on the product and the destination. Generally, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.
5. Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please note that there may be some restrictions and additional customs fees or taxes imposed by your country. It is the buyer's responsibility to check and comply with any import regulations.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.
7. What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.
8. Are your products high quality?
Yes, we strive to provide high-quality products to our customers. We carefully select our suppliers and products to ensure that they meet our quality standards. If you have any issues with the quality of your purchase, please contact us and we will address your concerns.
9. Can I cancel or change my order?
Once an order is placed, it is processed and shipped as quickly as possible. If you need to cancel or make changes to your order, please contact us immediately. We will do our best to accommodate your request, but please note that once the order has been shipped, we may not be able to make any changes.